Definition
An AI centre of excellence typically owns the AI platform and approved tools, reusable components, guidance on governance and security, training, and a portfolio view of use cases across the company. Models range from fully central teams to hub-and-spoke designs where the centre supports embedded teams in each business unit.
The risk is a centre that becomes a bottleneck or a showroom for pilots. The ones that work measure themselves on business outcomes delivered by the units they support.